Both locations can be utilized for answering questions about your bill, accepting payments, report leaks, request a home or irrigation audit, to begin or end water service, or for general information.

Customer Service Center

2706 W. Southcross Blvd., San Antonio, TX 78211

Monday through Friday 8 a.m. to 5 p.m.

Customer Service Call Center

210-922-1221

Monday through Friday 8 a.m. to 5 p.m.

*** Requests made after 3 p.m. to turn on water for new service or reconnection of service will be completed and executed on the following business day.